We collect and use personal data only as needed to provide our transport and logistics services, communicate with you, and meet legal obligations. Your information is kept secure, shared only with trusted partners (such as carriers, IT providers or authorities where required), and retained no longer than necessary. You can contact us at any time to access, correct or delete your data, or to ask questions about how we protect your privacy.
Logistics
Transportation Support
1. Introduction
This Privacy Policy explains how Admiral Logistic (“we”, “us”, “our”) collects, uses and protects personal data in connection with our transport, logistics and related services.
We are committed to handling your personal data lawfully, fairly and transparently.
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Controller: Admiral Logistic
Registered address:Rudolph Breitscheid Str. 59-61, 08280 Aue, Germany
VAT number: DE 72584 5548
E-mail: contact@fxdesk.co.uk
Phone: +49 3771 2589902
If you have any questions about this Privacy Policy or our data protection practices, you can contact us using the details above.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
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Identification and contact details
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First and last name
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Company name and position
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Address, email address, phone number
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Shipment and contract data
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Pick-up and delivery addresses
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Contact persons at loading and unloading points
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Shipment content descriptions, reference numbers, instructions
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Billing and payment information
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Invoicing address, tax numbers
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Bank details or payment reference data (where required for payment processing)
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Driver and vehicle data
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Driver name and contact details
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Vehicle registration numbers, route information
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Telematics / GPS location data, where used for tracking and safety
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Website and communication data
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IP address, browser type, device information
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Date and time of access, pages viewed
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Emails, chat messages and other communication records
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Compliance and security data
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Copies of identity documents when required by law
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Records related to incidents, claims or investigations
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We do not intentionally collect special categories of personal data (e.g. health data) unless this is strictly necessary and permitted by law.
4. How We Collect Personal Data
We collect personal data in the following ways:
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Directly from you, when you request a quote, conclude a contract, send us an email, call us or fill in a form.
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From your employer or colleagues, when they list you as a contact person.
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Automatically, when you use our website or telematics services (e.g. IP address, GPS data of vehicles).
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From third parties, such as carriers, freight forwarders, agents, online platforms, or public registers where applicable.
5. Purposes and Legal Bases for Processing
We process personal data for the following purposes and, where applicable, on the following legal bases (e.g. GDPR):
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Performance of a contract or pre-contractual steps
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To provide transport, logistics and related services
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To prepare and manage offers, bookings, orders, CMR and other freight documents
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To communicate about shipments, delays, delivery issues and services
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Compliance with legal obligations
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To comply with tax, accounting and customs regulations
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To meet regulatory requirements in transport, road safety and security
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To respond to requests from authorities or courts
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Legitimate interests
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To manage and improve our operations and services
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To ensure safety and security of our vehicles, drivers, cargo and facilities
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To prevent fraud, misuse or unauthorised access
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To assert or defend legal claims
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Consent
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For optional marketing communications (e.g. newsletters)
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For any other processing where we explicitly ask for your consent
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Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
6. How We Share Personal Data
We may share personal data with the following categories of recipients, only to the extent necessary for the purposes described above:
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Carriers, freight forwarders and logistics partners involved in the transport chain
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Warehousing, customs and handling service providers
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IT and cloud service providers, hosting, CRM and telematics system providers
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Banks and payment service providers
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Insurance companies and claims handlers
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Lawyers, tax advisers, auditors and other professional advisers
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Public authorities, customs, law enforcement or courts, where required by law or to protect our rights
We do not sell your personal data.
7. International Data Transfers
If personal data is transferred to countries outside your home country or outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as:
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An adequacy decision by the European Commission, or
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Standard Contractual Clauses or equivalent contractual protections.
You may request additional information about international transfers using the contact details in Section 2.
8. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
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For the duration of the business relationship and the performance of the contract
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For the period required by applicable laws (e.g. tax and accounting retention periods)
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For the limitation period during which claims may be brought (to the extent necessary to defend against legal claims)
After the relevant retention period has expired, we will delete or anonymise the data in a secure manner.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or destruction, such as:
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Access controls and authorisation management
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Secure networks and encryption where appropriate
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Regular backups and monitoring
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Staff training and confidentiality obligations
Despite these measures, no system can be fully secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law (for example under the GDPR), you may have the following rights regarding your personal data:
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Right of access – to obtain confirmation whether we process your data and to receive a copy
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Right to rectification – to have inaccurate or incomplete data corrected
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Right to erasure – to request deletion of your data in certain circumstances
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Right to restriction of processing – to limit how we use your data in certain cases
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Right to data portability – to receive your data in a structured, commonly used and machine-readable format and transmit it to another controller
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Right to object – to object to processing based on our legitimate interests or for direct marketing
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Right to withdraw consent – where processing is based on your consent
To exercise these rights, please contact us using the details in Section 2.
You also have the right to lodge a complaint with your local data protection authority.
11. Cookies and Online Tracking
Our website may use cookies and similar technologies to:
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Ensure the proper functioning and security of the site
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Analyse traffic and usage statistics
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Remember your preferences
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Support marketing and performance optimisation
Where required by law, we will ask for your consent before setting non-essential cookies.
You can manage your cookie preferences through your browser settings or our cookie banner (if available), though this may affect website functionality.
12. Children’s Data
Our services are not directed at children and we do not knowingly collect personal data from individuals under the age required by applicable law. If we become aware that we have collected such data, we will take steps to delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. The updated version will be published on our website with a new “last updated” date. We encourage you to review this Policy regularly.
Admiral Cargo
Admiral Cargo offers tailored logistics solutions for businesses of all sizes, combining flexible transport options with reliable lead times. With a focus on transparency and customer service, it coordinates every step of the shipment to ensure your goods arrive safely, on schedule, and with full visibility.